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Pediatric Shuttle Service

We're excited to introduce our new transportation service to the families of The Phoenix Center for Rehabilitation and Pediatrics! To enhance your visiting experience, we now offer a convenient 6-person shuttle minivan, facilitating easier access for families based in New York and New Jersey. Available Wednesday through Sunday, this service ensures that coming to see your loved ones is hassle-free.

 

For a seamless experience and to ensure the well-being of all our families and staff, we've established a few guidelines for using the shuttle service.

Manhattan

Tuesday - 10:00 AM

Harlem Hospital

506 Lenox Avenue

New York, NY 10037

Monroe

Thursday - 9:00 AM

Monroe Park and Ride

21 Orange and Rockland Rd

Monroe, NY 10950

Brooklyn

Friday - 11:15 AM

Maimonides Medical Center

4802 10th Avenue

Brooklyn NY 11219

New Jersey

Tuesday - 11:30 AM

Flexible

Within 60 miles

of the facility

Bronx

Thursday - 10:15 AM

Lincoln Medical Center

234 E 149th Street

Bronx, NY 10451

Monroe

Saturday - 9:00 AM

Monroe Park and Ride

21 Orange and Rockland Rd

Monroe, NY 10950

Brooklyn

Wednesday - 11:15 AM

Maimonides Medical Center

4802 10th Avenue

Brooklyn NY 11219

New Jersey

Thursday - 12:00 PM

Flexible

Within 60 miles

of the facility

Bronx

Saturday - 10:15 AM

Lincoln Medical Center

234 E 149th Street

Bronx, NY 10451

Shuttle Service Guideline

  • Visitor Limit: To accommodate all families, we limit the shuttle use to two visitors per family per ride.
     

  • Frequency: Each family can access the shuttle service twice a week, allowing equitable use of this valuable service.
     

  • Health and Safety: In our shared space, we recommend all family members wear masks during the ride to ensure everyone's safety.
     

  • Reservation Policy: Please book your spot at least 24 hours in advance to secure your ride. This helps us manage scheduling and ensure availability.
     

  • Notification of Overbooking: In the event of overbooking, families will be promptly notified and alternative arrangements will be discussed.
     

  • Courtesy and Respect: We encourage kindness and respect towards fellow passengers and our driver, Mr. Benny, making the journey pleasant for everyone.
     

  • Feedback Welcomed: As we launch this pilot program, your feedback is invaluable. We aim to continuously improve based on your experiences and suggestions.

Meet Your Driver

Our dedicated driver, Mr. Benny, will be coordinating your journeys, ensuring a smooth and comfortable ride each time you visit.

Pediatric Shuttle Service

Manhattan

Harlem Hospital

506 Lenox Avenue New York, NY 10037

Contact Information

First Name

Last Name

Email

Phone Number

Pickup Date

Number of Passengers (Including Yourself)

Resident Information

Resident's First Name

Resident's Last Name

Notes

Shuttle Service Confirmation and Next Steps

Thank you for scheduling your shuttle service with The Phoenix Center for Rehabilitation and Pediatrics! We're looking forward to assisting you in making your visit to your loved ones as smooth and comfortable as possible.

Here's What to Expect Next:
 

  • Confirmation: You will receive an email confirmation shortly with your scheduled pick-up time, location, and other important details regarding your trip. Please ensure that the information is correct and keep this confirmation for your records.
     

  • On the Day: Mr. Benny, our dedicated shuttle driver, will meet you at the designated pick-up location. We recommend arriving a few minutes early to ensure a timely departure.
     

  • Safety First: Remember to wear your mask and adhere to our safety guidelines during the ride for the well-being of all passengers and our driver.
     

  • Stay Informed: Should there be any changes to your scheduled service, including adjustments due to overbooking or unforeseen circumstances, we will contact you as soon as possible to make alternative arrangements.


We're committed to providing a comfortable and convenient travel experience for you and your family. If you have any questions or need to adjust your booking, please don't hesitate to reach out to us.

Thank you for choosing The Phoenix Center's shuttle service. We're honored to be a part of your support system and look forward to seeing you soon.

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